Standard: LUL - G1155

GUIDANCE NOTES FOR MONITORING OPERATIONAL COMMUNICATIONS

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Scope:

The OCM guidance notes have been updated to reflect the current responsibilities of managers and to help maintain / continue ongoing improvements to safety critical verbal communications.

Purpose

The quality of verbal communication is critical to the efficient and reliable operation of the Underground network. When the communication is of a safety critical nature, the importance cannot be overstated, with mistakes and misunderstandings leading to significant potential loss.

The Operational Communications Monitoring (OCM) guidance notes establish a standard process for monitoring verbal communications.

Organization: London Underground Library
Document Number: g1155
Publish Date: 2016-04-01
Page Count: 10
Change Type: COMPLETE REVISION
Available Languages: EN
DOD Adopted: NO
ANSI Approved: NO
Most Recent Revision: YES
Current Version: YES
Status: Active

Document History

Document # Change Type Update Date Revision Status
G1155 Change Type: STCH Update Date: 2015-01-01 Status: INAC
G1155 Change Type: STCH Update Date: 2011-11-01 Status: INAC

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