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ITG - SERVICE LEVEL AGREEMENTS - SERVICE LEVEL AGREEMENTS - A LEGAL AND PRACTICAL GUIDE Organization: ITG
Date: 2010-10-21
Description: This guide shows you the best way to design a service level management (SLM) roadmap and implementation project plan, compile a service catalogue, put together service level agreements, and much more.
IETF RFC 3202 - DEFINITIONS OF MANAGED OBJECTS FOR FRAME RELAY SERVICE LEVEL DEFINITIONS Organization: IETF
Date: 2002-01-01
Description: In particular, it defines objects for managing the Frame Relay Service Level Definitions.
ETSI - TS 129 311 - UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; SERVICE LEVEL INTERWORKING (SLI) FOR MESSAGING SERVICES - V13.0.0; 3GPP TS 29.311 VERSION 13.0.0 RELEASE 13 Organization: ETSI
Date: 2016-01-01
Description: These include: - Procedures to implement service level interworking between IM and SM; - Procedures to implement service level interworking between CPM and SM; - Enhancement of the IP-SM-GW as an Application Server to support service selection, authorization and mapping between IM or CPM and SM protocols; and - Interaction between service level interworking and transport layer interworking.
ISO DIS 13687-2 - TOURISM AND RELATED SERVICES - YACHT HARBOURS - PART 2: MINIMUM REQUIREMENTS FOR INTERMEDIATE SERVICE LEVEL HARBOURS Organization: ISO
Date: 2016-02-17
Description: This International Standard establishes minimum requirements for commercial and non-commercial harbours for leisure boats and yachts of intermediate service level to deliver services to the boating community, excluding the standardization of sports activities.
ISO DIS 13687-3 - TOURISM AND RELATED SERVICES - YACHT HARBOURS - PART 3: MINIMUM REQUIREMENTS FOR HIGH SERVICE LEVEL HARBOURS Organization: ISO
Date: 2016-02-17
Description: This International Standard establishes minimum requirements for commercial and non-commercial harbours for leisure boats and yachts of high service level to deliver services to the boating community, excluding the standardization of sports activities.
DSF/ISO/DIS 13687-3 - TOURISM AND RELATED SERVICES - YACHT HARBOURS - PART 3: MINIMUM REQUIREMENTS FOR HIGH SERVICE LEVEL HARBOURS Organization: DS
Description: This International Standard establishes minimum requirements for commercial and non-commercial harbours for leisure boats and yachts of high service level to deliver services to the boating community, excluding the standardization of sports activities.
DSF/ISO/DIS 13687-2 - TOURISM AND RELATED SERVICES - YACHT HARBOURS - PART 2: MINIMUM REQUIREMENTS FOR INTERMEDIATE SERVICE LEVEL HARBOURS Organization: DS
Description: This International Standard establishes minimum requirements for commercial and non-commercial harbours for leisure boats and yachts of intermediate service level to deliver services to the boating community, excluding the standardization of sports activities.
ISO DIS 13687-1 - TOURISM AND RELATED SERVICES - YACHT HARBOURS - PART 1: MINIMUM REQUIREMENTS BASIC SERVICE LEVEL HARBOURS Organization: ISO
Date: 2016-07-08
Description: This International Standard establishes minimum requirements for commercial and non-commercial harbours for leisure boats and yachts of basic service level to deliver services to the boating community, excluding the standardization of sports activities.
ETSI - EG 202 009-3 - USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA) - V1.3.1 Organization: ETSI
Date: 2015-07-01
Description: This part of the document defines a framework for a Service Level Agreement between a customer and a supplier of ICT (Information and Communication Technology) Services.
ISO/IEC DIS 19086-3 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 3: CORE CONFORMANCE REQUIREMENTS Organization: ISO
Date: 2016-07-26
Description: This document specifies the core conformance requirements for Service Level Agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core requirements.
DS/ISO/IEC 19086-1 - INFORMATION TECHNOLOGY – CLOUD COMPUTING – SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK – PART 1: OVERVIEW AND CONCEPTS Organization: DS
Date: 2016-09-30
Description: ISO/IEC 19086-1:2016 does not provide a standard structure that can be used for a cloud SLA or a standard set of cloud service level objectives (SLOs) and cloud service qualitative objectives (SQOs) that will apply to all cloud services or all cloud service providers.
ISO/IEC FDIS 19086-1 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK AND TECHNOLOGY - PART 1: OVERVIEW AND CONCEPTS Organization: ISO
Date: 2016-06-08
Description: This document does not provide a standard structure that can be used for a cloud SLA or a standard set of cloud service level objectives (SLOs) and cloud service qualitative objectives (SQOs) that will apply to all cloud services or all cloud service providers.
ISO/IEC 19086-1 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 1: OVERVIEW AND CONCEPTS - FIRST EDITION Organization: ISO
Date: 2016-09-15
Description: This document does not provide a standard structure that can be used for a cloud SLA or a standard set of cloud service level objectives (SLOs) and cloud service qualitative objectives (SQOs) that will apply to all cloud services or all cloud service providers.
ETSI - TS 124 323 - UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; 3GPP IP MULTIMEDIA SUBSYSTEM (IMS) SERVICE LEVEL TRACING MANAGEMENT OBJECT (MO) - V13.0.0; 3GPP TS 24.323 VERSION 13.0.0 RELEASE 13 Organization: ETSI
Date: 2016-01-01
Description: This document defines the IMS service level tracing management object. The management object is compatible with OMA Device Management protocol specifications, version 1.2 and upwards, and is defined using the OMA DM Device Description Framework as described in the Enabler Release Definition OMA-ERELD _DM-V1_2 [3].
ASTM D7491 - STANDARD GUIDE FOR MANAGEMENT OF NON-CONFORMING COATINGS IN COATING SERVICE LEVEL I AREAS OF NUCLEAR POWER PLANTS Organization: ASTM
Date: 2008-11-01
Description: This guide provides the user with guidance on developing a program for managing non-conforming coatings in Coating Service Level I areas of a nuclear power plant. Non-conforming coatings include degraded previously DBA-qualified or acceptable coatings, unqualified coatings, unknown coatings, and unacceptable coatings.
ASTM D5163 - STANDARD GUIDE FOR ESTABLISHING A PROGRAM FOR CONDITION ASSESSMENT OF COATING SERVICE LEVEL I COATING SYSTEMS IN NUCLEAR POWER PLANTS Organization: ASTM
Date: 2016-10-01
Description: This standard covers procedures for establishing a monitoring program for condition assessment of Coating Service Level (CSL) I coating systems in operating nuclear power plants.
ASTM D7167 - STANDARD GUIDE FOR ESTABLISHING PROCEDURES TO MONITOR THE PERFORMANCE OF SAFETY-RELATED COATING SERVICE LEVEL III LINING SYSTEMS IN AN OPERATING NUCLEAR POWER PLANT Organization: ASTM
Date: 2012-11-01
Description: Monitoring is an ongoing process of evaluating the condition of the in-service lining systems.  Coating Service Level III lining systems subject to this guide are generally those applied to metal substrates comprising raw water, condensate-quality water, or fuel oil wetted (that is, full or intermittent immersion) surfaces in systems that may include:  Service water piping upstream of safety-related components,  Service water pump internals (draft tube, volutes, and diffusers),  Service water heat exchangers including the channels, pass partitions, tubesheets, end bells, and covers  Service water strainers,  Reactor water storage tanks (RWSTs),  Refuel cavity water storage tanks,  Reactor makeup water system,  Component cooling water system,  Lube oil tanks for safety-related equipment, and  Emergency diesel fuel oil system.
FAA - FO 6031.1A - FAA DEPOT SERVICING LEVELS FOR GROUND EQUIPMENT Organization: FAA
Date: 1972-04-21
ITU-T E.860 - FRAMEWORK OF A SERVICE LEVEL AGREEMENT - STUDY GROUP 2 Organization: ITU-T
Date: 2002-06-01
ITU-T E.860 FRENCH - FRAMEWORK OF A SERVICE LEVEL AGREEMENT Organization: ITU-T
Date: 2002-06-01

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