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ISO/IEC 19770-4

Information technology - IT asset management - Part 4: Resource utilization measurement

active, Most Current
Organization: ISO
Publication Date: 1 September 2017
Status: active
Page Count: 48
ICS Code (Software): 35.080
scope:

Purpose

This document establishes specifications for an information structure to contain Resource Utilization Measurement information to facilitate IT asset management (ITAM).

This document is applicable to all types of organization (for example, commercial enterprises, government agencies, and non-profit organizations).

Field of application

This document applies to the following.

a) IT asset manufacturers: These are the entities that create IT assets for distribution or installation.

b) Tool providers: These are the entities that may provide any number of tools that use the information contained in a Resource Utilization Measurement (RUM). These tools will include aggregation facilities capable of producing consolidated reports of the utilization of resources throughout an organization, and threshold reporting facilities capable of generating an alarm when utilization reaches a predetermined level.

c) IT asset users: These are the entities that purchase, use IT assets, and who are intended as one of the major beneficiaries of the visibility made possible by the information that is contained within the RUM.

Limitations

This document does not detail ITAM processes required for the reconciliation of resource utilization information with other types of information such as identification and entitlement information.

This document only defines an information structure, and does not define how that information is communicated between systems, or how resource measurement information from different systems is reconciled or consolidated.

Document History

ISO/IEC 19770-4
September 1, 2017
Information technology - IT asset management - Part 4: Resource utilization measurement
Purpose This document establishes specifications for an information structure to contain Resource Utilization Measurement information to facilitate IT asset management (ITAM). This document is...

References

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