UNLIMITED FREE ACCESS TO THE WORLD'S BEST IDEAS

close
Already an Engineering360 user? Log in.

This is embarrasing...

An error occurred while processing the form. Please try again in a few minutes.

Customize Your Engineering360 Experience

close
Privacy Policy

This is embarrasing...

An error occurred while processing the form. Please try again in a few minutes.

CSA B480

Customer Service Standard for People with Disabilities

active, Most Current
Buy Now
Organization: CSA
Publication Date: 1 January 2002
Status: active
Page Count: 144
scope:

Objectives

This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at large.

The objectives of this Standard are to assist individuals and organizations in planning and implementing good service delivery, verifying the service performance of the organization, and ensuring that the quality of service is continuously improved.

Document History

June 1, 2002
Customer Service Standard for People with Disabilities
Objectives This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at...
June 1, 2002
Customer Service Standard for People with Disabilities
Objectives This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at...
June 1, 2002
Customer Service Standard for People with Disabilities
Objectives This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at...
January 1, 2002
Customer Service Standard for People with Disabilities
Objectives This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at...
CSA B480
January 1, 2002
Customer Service Standard for People with Disabilities
Objectives This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at...

References

Advertisement