Emergency Planning for Water and Wastewater Utilities
|Publication Date:||1 January 2018|
Water and wastewater utilities, hereafter referred to as the utility, are responsible for providing adequate supplies of safe drinking water and for reliably collecting and treating wastewater. This manual addresses best practices for the prevention, mitigation, response, and recovery of utility operations during critical incidents and is intended for use by utilities of any size. The subject of this manual is closely tied with the AWWA management standards ANSI/AWWA G430, Security Practices for Operation Management; ANSI/ AWWA G440, Emergency Preparedness Practices; and ANSI/AWWA J100, Risk and Resilience Management of Water and Wastewater Systems. This manual provides the reader with useful information and resources for satisfying the requirements set forth in the standards and related resources. Where applicable, the requirements of these standards are referenced in text box.
This fifth edition of AWWA Manual M19, Emergency Planning for Water and Wastewater Utilities, has been updated to align with current emergency planning best practices. Throughout the manual, the reader will find references to resources designed to support risk assessments as well as to develop mutual aid opportunities and mitigation activities.
This manual comprises the following chapters that discuss proven methodologies and best practices used by water utilities in emergency planning:
Chapter 1, Preparedness Culture, discusses how a preparedness culture increases the effectiveness of utility response to incidents as well as best practices for developing and promoting this response.
Chapter 2, Risk and Resilience Assessment, describes how water utility leaders can better understand risks to their mission and critical assets, how this assessment supports emergency planning by identifying and prioritizing utility-specific risks, and how to identify investments that can pay the greatest dividends during and after an incident.
Chapter 3, Developing an Emergency Response Plan, discusses the basic principles and elements of a preparedness plan, and highlights plan development, emergency procedures, organizational use of an incident command system, and maintenance.
Chapter 4, Mutual Aid and Partnerships, discusses the value in developing partnerships between utilities and other organizations and describes in detail the Water/ Wastewater Agency Response Network (WARN), which provides mutual aid and assistance.
Chapter 5, Internal and External Communications, discusses the various modes and messages of communication with stakeholders that are critical to utility emergency response.
Chapter 6, Training and Exercises, describes how utility personnel can practice preparing for and responding to incidents to build skills that will minimize losses and expedite recovery.
Chapter 7, Mitigation, describes how to increase a utility's resilience and preparedness through risk-management activities including hazard mitigation.