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ISO 22483

Tourism and related services — Hotels — Service requirements

active, Most Current
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Organization: ISO
Publication Date: 1 April 2020
Status: active
Page Count: 36
ICS Code (Services for consumers): 03.080.30
ICS Code (Leisure and tourism in general): 03.200.01
scope:

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

Document History

ISO 22483
April 1, 2020
Tourism and related services — Hotels — Service requirements
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply...

References

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