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DIN ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

active, Most Current
Organization: DIN
Publication Date: 1 July 2019
Status: active
Page Count: 41
ICS Code (Quality management and quality assurance): 03.120.10

Document History

DIN ISO 10002
July 1, 2019
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
A description is not available for this item.
July 1, 2017
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English
A description is not available for this item.
May 1, 2010
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)
A description is not available for this item.
April 1, 2005
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)
A description is not available for this item.
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