scope:

This Standard provides guidelines for improving the accessibility of telecommunications equipment such that it will have wider accessibility for use in offices, at home, in mobile or public environments. It covers issues associated with the planning, development, design, maintenance and operation of telecommunications equipment for persons with a wide range of sensory, physical and cognitive abilities, including older persons and persons with permanent or temporary disabilities (hereafter referred to as older persons and persons with disabilities).

NOTE 1 This Standard also provides general guidelines for distributing, acquiring and evaluating telecommunications equipment for persons with a wide range of sensory, physical and cognitive abilities, including older persons and persons with disabilities.

NOTE 2 Products and product groups designed with new concepts that are outside the categories of conventional products, such as complex products, should also comply with this Standard. Where standards specific to such product groups are established, however, those standards should be applied.