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DIN EN 14012

Postal services - Quality of service - Complaints handling principles

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Organization: DIN
Publication Date: 1 June 2020
Status: active
Page Count: 61
ICS Code (Postal services): 03.240

Document History

DIN EN 14012
June 1, 2020
Postal services - Quality of service - Complaints handling principles
A description is not available for this item.
September 1, 2018
Postal services - Quality of service - Complaints handling principles; German and English version prEN 14012:2018
A description is not available for this item.
April 1, 2009
Postal services - Quality of service - Complaints handling principles
A description is not available for this item.
September 1, 2003
Postal services - Quality of service - Measurements of complaints and redress procedures
A description is not available for this item.
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