scope:

The latest information on Total Quality Management in standardization, with emphasis on the need to plan, control, and prepare documentation systems. Individual case studies and interlaboratory studies provide examples on establishing and maintaining Total Quality Control.

14 peer-reviewed papers cover:

• Statistical measurement control for the evaluation of laboratory test results of automotive parts

• How ISO 9000 registration relates to accreditation bodies worldwide

• Formal design review, failure mode effects analysis, and fault tree analysis procedures

• An explanation of the Energy Program Research Institute guide for sampling procured items for the nuclear industry

• Application of E691, ASTM Guide for Interlaboratory Studies, and its computer software capabilities

• Advantages of continuous process flow analyzers in the Canadian oil industry.