ISO TR 10017
Guidance on statistical techniques for ISO 9001:2000
|Publication Date:||15 May 2003|
|ICS Code (Quality management and quality assurance):||03.120.10|
|ICS Code (Application of statistical methods):||03.120.30|
This Technical Report provides guidance on the selection of appropriate statistical techniques that may be useful to an organization in developing, implementing, maintaining and improving a quality management system in compliance with ISO 9001. This is done by examining those requirements of ISO 9001 that involve the use of quantitative data, and then identifying and describing the statistical techniques that can be useful when applied to such data.
The list of statistical techniques cited in this Technical Report is neither complete nor exhaustive, and does not preclude the use of any other techniques (statistical or otherwise) that are deemed to be beneficial to the organization. Furthermore, this Technical Report does not attempt to prescribe which statistical technique(s) are to be used; nor does it attempt to advise on how the technique(s) are to be implemented.
This Technical Report is not intended for contractual, regulatory or certification/regist
NOTE 1 The terms "statistical techniques" and "statistical methods" are often used interchangeably.
NOTE 2 References in this Technical Report to "product" are applicable to the generic product categories of service, software, hardware and processed materials, or a combination thereof, in accordance with the definition of "product" in ISO 9000:2000.