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LUL - S1321

Customer Acceptance Testing

inactive, Most Current
Organization: LUL
Publication Date: 1 April 2015
Status: inactive
Page Count: 6
scope:

This Standard applies to cooperative application of the CAT process.

Insofar as they relate to CAT, this standard addresses and supports Customer Service Delivery issues of:

  •  Ambience;
  •  Customer needs and priorities;
  •  New Station design;
  •  New Train design.

Purpose

The purpose of this Standard is to set out London Underground's (LU) specific requirement with respect to Customer Acceptance Testing (CAT).

Document History

S1321
April 1, 2015
Customer Acceptance Testing
This Standard applies to cooperative application of the CAT process. Insofar as they relate to CAT, this standard addresses and supports Customer Service Delivery issues of:  Ambience;  Customer...

References

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