ISO 9004

Quality management - Quality of an organization - Guidance to achieve sustained success

active, Most Current
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Organization: ISO
Publication Date: 1 April 2018
Status: active
Page Count: 68
ICS Code (Quality management and quality assurance): 03.120.10
ICS Code (Management systems): 03.100.70
scope:

This document gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

This document provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

This document is applicable to any organization, regardless of its size, type and activity.

Document History

ISO 9004
April 1, 2018
Quality management - Quality of an organization - Guidance to achieve sustained success
This document gives guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015. This...
November 1, 2009
Managing for the sustained success of an organization - A quality management approach
This International Standard provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of...
December 15, 2000
Quality Management Systems - Guidelines for Performance Improvements
This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently...

References

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