LUL - G1155
Guidance Notes for Monitoring Operational Communications
active, Most Current
| Organization: | LUL |
| Publication Date: | 1 April 2016 |
| Status: | active |
| Page Count: | 10 |
scope:
The OCM guidance notes have been updated to reflect the current responsibilities of managers and to help maintain / continue ongoing improvements to safety critical verbal communications.
Purpose
The quality of verbal communication is critical to the efficient and reliable operation of the Underground network. When the communication is of a safety critical nature, the importance cannot be overstated, with mistakes and misunderstandings leading to significant potential loss.
The Operational Communications Monitoring (OCM) guidance notes establish a standard process for monitoring verbal communications.
Document History
G1155
April 1, 2016
Guidance Notes for Monitoring Operational Communications
The OCM guidance notes have been updated to reflect the current responsibilities of managers and to help maintain / continue ongoing improvements to safety critical verbal communications.
Purpose...
January 1, 2015
Guidance Notes for Monitoring Operational Communications
The OCM guidance notes have been updated to reflect the current responsibilities of managers and to help maintain / continue ongoing improvements to safety critical verbal communications.
Purpose...
November 1, 2011
Guidance Notes for Monitoring Operational Communications
This Guidance applies to all London Underground and Transport for London staff working on the Underground network when using verbal communication.
Purpose
The quality of verbal communication is...
November 1, 2011
Guidance Notes for Monitoring Operational Communications
The OCM guidance notes have been updated to reflect the current responsibilities of managers and to help maintain / continue ongoing improvements to safety critical verbal communications.
Purpose...