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ISO/IEC 19086-3

Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements

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Organization: ISO
Publication Date: 1 July 2017
Status: active
Page Count: 22
ICS Code (Cloud computing): 35.210
scope:

This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

This document does not provide a standard structure that would be used for cloud SLAs.

Document History

ISO/IEC 19086-3
July 1, 2017
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This...

References

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