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BSI - BS ISO 16355-4

Applications of statistical and related methods to new technology and product development process Part 4: Analysis of non-quantitative and quantitative Voice of Customer and Voice of Stakeholder

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Organization: BSI
Publication Date: 28 February 2017
Status: active
Page Count: 36
ICS Code (Application of statistical methods): 03.120.30

Document History

BS ISO 16355-4
February 28, 2017
Applications of statistical and related methods to new technology and product development process Part 4: Analysis of non-quantitative and quantitative Voice of Customer and Voice of Stakeholder
A description is not available for this item.

References

This document references:
ISO 16355-1 - Application of statistical and related methods to new technology and product development process - Part 1: General principles and perspectives of Quality Function Deployment (QFD)
Published by ISO on December 1, 2015
This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It is not a management system standard. It does not provide requirements or guidelines...
This document references:
ISO 16355-2 - Applications of statistical and related methods to new technology and product development process - Part 2: Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Published by ISO on February 1, 2017
This document describes the non-quantitative approaches in the acquisition of voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the...
This document references:
ISO 16355-3 - Applications of statistical and related methods to new technology and product development process - Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Published by ISO on January 1, 2019
This document describes quantitative approaches for acquisition of the voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the...
This document references:
ISO 16355-5 - Applications of statistical and related methods to new technology and product development process - Part 5: Solution strategy
Published by ISO on February 1, 2017
This document describes the process of developing a solution strategy for new products. Since organizations can address their new product development process by a customer-driven or a...
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