scope:

Features

Presents real life examples involving over 200 suppliers

Discusses how to use simple techniques to provide identification and simplification of supplier problems and how it innovates significant solutions

Provides an appendix of terms which the reader may not be familiar with

Includes sample audits to attain and control process and product flow

Offers forms and examples illustrating how to use a quality management approach to facilitate supplier improvements

Summary

This book deals with the improvement of suppliers in order to increase a company's top and bottom-line. The enhancement of suppliers can be accomplished in a series of steps when conditions warrant intervention. They can also be generated through direct quality mentoring when the supplier does not have the basic skills or abilities to adequately address impending problems. Also included are guideline activities which will aid in achieving and attaining improved profitability and competitiveness in the world market. Packed with examples, problems, and forms to allow easy establishment of systems, makes the information presented more easily understood, interesting, and useful.

Author: Ralph R. Pawlak