DS/ISO/IEC 19086-3
Information technology – Cloud computing – Service level agreement (SLA) framework – Part 3: Core conformance requirements
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| Organization: | DS |
| Publication Date: | 24 July 2017 |
| Status: | active |
| Page Count: | 24 |
| ICS Code (Cloud computing): | 35.210 |
scope:
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
Document History
DS/ISO/IEC 19086-3
July 24, 2017
Information technology – Cloud computing – Service level agreement (SLA) framework – Part 3: Core conformance requirements
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance...