CSA ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

active, Most Current
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Organization: CSA
Publication Date: 1 January 2008
Status: active
Page Count: 56
ICS Code (Quality management and quality assurance): 03.120.10
scope:

This International Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that... View More

Document History

February 1, 2008
Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations
This International Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that...
CSA ISO 10003
January 1, 2008
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
This International Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that...

References

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