LUL - G1394
Managing Train Operator Errors
| Organization: | LUL |
| Publication Date: | 1 April 2017 |
| Status: | active |
| Page Count: | 7 |
scope:
The scope of this document is confined to the preventative measures and processes involved in effectively managing Train Operator errors. The guidance applies to Trains management teams.
Purpose
The purpose of this guidance document is to assist Trains management teams in maximising depot reliability and ultimately reducing Lost Customer Hours (LCH) caused by Train Operator errors. It seeks to consolidate and share existing good practice already being used by management teams across the network.
Document History