DS/ISO/IEC 20000-6
Information technology – Service management – Part 6: Requirements for bodies providing audit and certification of service management systems
| Organization: | DS |
| Publication Date: | 12 June 2017 |
| Status: | active |
| Page Count: | 22 |
| ICS Code (Other services): | 03.080.99 |
| ICS Code (Product and company certification. Conformity assessment): | 03.120.20 |
| ICS Code (Information technology (IT) in general): | 35.020 |
scope:
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.
Document History