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DS/ISO/IEC 20000-6

Information technology – Service management – Part 6: Requirements for bodies providing audit and certification of service management systems

active, Most Current
Organization: DS
Publication Date: 12 June 2017
Status: active
Page Count: 22
ICS Code (Other services): 03.080.99
ICS Code (Product and company certification. Conformity assessment): 03.120.20
ICS Code (Information technology (IT) in general): 35.020
scope:

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.

Document History

DS/ISO/IEC 20000-6
June 12, 2017
Information technology – Service management – Part 6: Requirements for bodies providing audit and certification of service management systems
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the...
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