NEN-EN 15221-5
Facility Management - Part 5: Guidance on Facility Management processes
| Organization: | NEN |
| Publication Date: | 1 October 2011 |
| Status: | active |
| Page Count: | 47 |
| ICS Code (Installations in buildings in general): | 91.140.01 |
| ICS Code (Other services): | 03.080.99 |
scope:
This European standard provides guidance to FM organisations on the development and improvement of their processes to support the primary processes. The standard also sets out basic principles, describes high-level generic FM processes, lists strategic, tactical and operational processes and provides examples of process workflows. The standard is written from a primary processes, demand perspective for an audience of all stakeholders in FM processes.
Document History