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NEN-ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

active, Most Current
Organization: NEN
Publication Date: 1 December 2007
Status: active
Page Count: 41
ICS Code (Quality management and quality assurance): 03.120.10
scope:

This International Standard provides guidance for an organization to plan, design, develop, operate, maintain lved by the organization. This International Stand ard is applicable to: complaints relating to the organization's products intended for, or required by, customers, the complaintshandling

Document History

NEN-ISO 10003
December 1, 2007
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
This International Standard provides guidance for an organization to plan, design, develop, operate, maintain lved by the organization. This International Stand ard is applicable to: complaints...
December 1, 2007
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
This International Standard provides guidance for an organization to plan, design, develop, operate, maintain lved by the organization. This International Stand ard is applicable to: complaints...
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