NEN 8380
Customer contract centers - Certification scheme for NEN-EN 15838 Customer Contact Centres - Requirements for service provision
pending, Most Current
| Organization: | NEN |
| Publication Date: | 1 March 2010 |
| Status: | pending |
| Page Count: | 9 |
| ICS Code (Services for companies): | 03.080.20 |
scope:
This standard describes the certification scheme which aknowledged certification bodies can use by making an agreement with NEN.
Document History
NEN 8380
March 1, 2010
Customer contract centers - Certification scheme for NEN-EN 15838 Customer Contact Centres - Requirements for service provision
This standard describes the certification scheme which aknowledged certification bodies can use by making an agreement with NEN.