NEN-ISO/IEC 19086-3
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
active, Most Current
| Organization: | NEN |
| Publication Date: | 1 July 2017 |
| Status: | active |
| Page Count: | 26 |
| ICS Code (Information technology (IT) in general): | 35.020 |
| ICS Code (Cloud computing): | 35.210 |
scope:
NEN-ISO/IEC 19086-3 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. This document does not provide a standard structure that would be used for cloud SLAs.
Document History
NEN-ISO/IEC 19086-3
July 1, 2017
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
NEN-ISO/IEC 19086-3 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This...