DIN EN 14012
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2008
inactive
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| Organization: | DIN |
| Publication Date: | 1 April 2009 |
| Status: | inactive |
| Page Count: | 50 |
| ICS Code (Postal services): | 03.240 |
Document History
June 1, 2020
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
A description is not available for this item.
September 1, 2018
Postal services - Quality of service - Complaints handling principles; German and English version prEN 14012:2018
A description is not available for this item.
DIN EN 14012
April 1, 2009
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2008
A description is not available for this item.
September 1, 2007
Postal services - Quality of service - Complaints handling principles; German version prEN 14012:2007
A description is not available for this item.
September 1, 2003
Postal services - Quality of service - Measurement of complaints and redress procedures; German version EN 14012:2003
A description is not available for this item.
January 1, 2002
Postal services - Quality of service - Measurements of complaints and redress procedures; German version prEN 14012:2001
A description is not available for this item.
March 1, 2001
Postal services - Quality of service - Measurements of complaints and redress procedures; German version prEN 14012:2000
A description is not available for this item.
References
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