scope:

The present document specifies a minimum set of spoken commands required to control the generic and common functions of ICT devices and services that use speaker-independent speech recognition. It specifies the necessary and most common vocabularies for voice commands to be supported by ICT devices and services.

The present document is applicable to the functions required for user interface navigation, call handling, the control of and navigation in media, and management of device and service settings.

The present document specifies commands for the official languages (at the time of publication) of the European Union (EU) and the European Free Trade Association (EFTA) countries, and for Russian. The standard addresses Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Macedonian, Maltese, Norwegian, Polish, Portuguese, Raeto-Romance, Romanian, Russian, Slovak, Slovene, Spanish, Swedish, and Turkish [4]. Therefore, this updates the existing standard, ES 202 076 [1], which covers only the five languages with the largest number of native speakers in the European Union: English, French, German, Italian and Spanish. The present document does not cover dialects with the exception of Norwegian and Raeto Romance both of which have established dialects. All languages are addressed in "Received Pronunciation".

The present document does not cover dialogue design issues, the full range of supplementary telecommunications services, performance-related issues or speech output. Alphanumeric characters and symbols are not covered with the exception of single digits and language-specific reference to two recurring digits (e.g. "Double Two").