ITU-T M.3345
Principles for self-service management
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| Organization: | ITU-T |
| Publication Date: | 1 May 2009 |
| Status: | active |
| Page Count: | 24 |
scope:
This Recommendation defines the requirements, functional architecture and the concepts for self-service management.
The self-service management functions covered in this Recommendation include customer relationship management, fulfilment, assurance, and billing. The applicability of self-service management to drive strategy, infrastructure and product lifecycle management is considered for further study and outside the scope of this Recommendation.
Document History
ITU-T M.3345
May 1, 2009
Principles for self-service management
This Recommendation defines the requirements, functional architecture and the concepts for self-service management.
The self-service management functions covered in this Recommendation include...
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