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NASA-LLIS-0474

Lessons Learned – Telephone System Failure

active, Most Current
Organization: NASA
Publication Date: 11 August 1993
Status: active
Page Count: 2
scope:

Description of Driving Event:

A new telephone system went into a total failure condition and remained that way for 10 1/2 hours. This failure resulted in the entire lab being without telephone service, external calls, internal calls and VMX service.

The investigative team concluded that a switch failure caused the system breakdown. A contingency plan containing emergency procedures for a telephone system collapse was created.

Document History

NASA-LLIS-0474
August 11, 1993
Lessons Learned – Telephone System Failure
Description of Driving Event: A new telephone system went into a total failure condition and remained that way for 10 1/2 hours. This failure resulted in the entire lab being without telephone...
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