NASA-LLIS-1285
Lessons Learned – Conflicting Requirements From Multiple Management/Customer Entities
| Organization: | NASA |
| Publication Date: | 1 January 2002 |
| Status: | active |
| Page Count: | 2 |
scope:
Description of Driving Event:
Often Programs/projects, especially highly visible ones, must deal with the reality of being accountable to multiple entities, such as Center Senior Staff, Headquarters/ Enterprise Management, External Partner Management (FAA, DOE, NSF, etc.) who may have conflicting requirements. In addition, the Program/project has the main responsibility of fulfilling customer requirements, which may not be entirely compatible with the direction levied by these other "bosses." Programs/projects must balance the requirements of these bosses with that of their customers. It is in the best interest of the Program/project if the customer requirements take priority over all others.
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