NASA-LLIS-1329
Lessons Learned – Enhance the Communications Between Payload Developer and ISS Crew During Troubleshooting Phases
| Organization: | NASA |
| Publication Date: | 27 November 2002 |
| Status: | active |
| Page Count: | 2 |
scope:
Description of Driving Event:
The Physics of Colloids in Space (PCS) experiment was launched on ISS Flight 6A in April 2001, was activated in EXPRESS Rack 2 on May 31, 2001, and was successfully operated on the International Space Station (ISS) until February 24, 2002. On February 24, 2002, at the onset of a scheduled operational run on ISS, the PCS flight system computer (within the PCS Avionics Section) failed to boot up. During the March 20, 2002 attempt by the Expedition 4 crew to access and modify corrupted computer settings, a very complex procedure, the Payload Developer (PD) had no direct contact with the crew member, no ISS video services, and heard very little crew positive reporting.
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