scope:

The Pharmacy services Standard is designed to ensure that consumers are clear about their rights and providers are clear about their responsibilities for good and safe outcomes. This Standard defines the quality and safety requirements for the provision of community and hospital-based pharmacy services and clinical pharmacy services not provided from a pharmacy. The Standard more closely aligns with the wider health sector and forms part of the NZS 8134:2008 Health and disability services Standards suite of documents by aligning with the core Standards.

The Pharmacy services Standard aims to achieve the following outcomes:

(a) Consumers receive safe and appropriate services that comply with consumer rights legislation;

(b) Consumers receive timely services which are planned, coordinated and delivered in an appropriate manner;

(c) Services are managed in a safe, efficient and effective manner which complies with legislation; and

(d) Services are provided in a clean, safe environment which is appropriate for the needs of the consumer.