scope:

This International Standard specifies the purpose and content of all identified systems and software life-cycle and service management information items (documentation). The information item contents are defined according to generic document types, as presented in Clause 7, and the specific purpose of the document (Clause 10). This International Standard assumes an organization is implementing life-cycle processes in conformance with ISO/IEC 15288:2008 (IEEE Std 15288-2008), Systems and software engineering - System life cycle processes, or ISO/IEC 12207:2008 (IEEE Std 12207-2008), Systems and software engineering - Software life cycle processes, or practising service management in conformance with ISO/IEC 20000-1:2005, Information technology - Service management - Part 1: Specification, and ISO/IEC 20000-2:2005, Information technology - Service management - Part 2: Code of practice. ISO/IEC 12207:2008 (IEEE Std 12207-2008) and ISO/IEC 15288:2008 (IEEE Std 15288-2008) define a set of processes for managing and performing the stages of a systems life cycle. They define an Information Management process, but they do "not detail documentation in terms of name, format, explicit content, and recording media" [ISO/IEC 15288:2008 (IEEE Std 15288-2008), 1.4)]. ISO/IEC 12207:2008 (IEEE Std 12207-2008) establishes a common framework for software life-cycle processes and in passing identifies or requires a number of documentation items. The Process Reference Model does not represent a particular process implementation approach, nor does it prescribe a system/software life-cycle model, methodology, or technique. ISO/IEC 20000-1:2005 establishes general requirements for documents and records (3.2). ISO/IEC 12207:2008 (IEEE Std 12207-2008) does not always specify when software information items are to be prepared, nor does it identify information item contents. This International Standard provides a mapping of ISO/IEC 15288:2008 (IEEE Std 15288-2008) and ISO/IEC 12207:2008 (IEEE Std 12207-2008) clauses with a set of information items. The generic document types (which may be referred to as information item types) are to be used to identify the information necessary to support the ISO/IEC 15288:2008 (IEEE Std 15288-2008) agreement, enterprise, project, and technical processes; the ISO/IEC 12207:2008 (IEEE Std 12207-2008), primary, supporting, and organizational life-cycle processes; or the ISO/IEC 20000-1:2005 service management processes. This International Standard identifies records and information items based on analysis of references in ISO/IEC 15288:2008 (IEEE Std 15288-2008), ISO/IEC 12207:2008 (IEEE Std 12207-2008), ISO/IEC 20000-1:2005 and ISO/IEC 20000-2:2005, which in some cases provide partial or complete outlines for the content of specific documents. However, the requirements for the life-cycle processes do not uniquely and unambiguously state the requirements for the information item contents or the information needed by a user of an information item. Moreover, the information from the life-cycle processes may overlap or may be created and revised at different times. In short, the analysed references do not result in a logically complete list of information items. (...)