AENOR UNE-ISO 10002
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
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| Organization: | AENOR |
| Publication Date: | 10 October 2018 |
| Status: | active |
| Page Count: | 40 |
| ICS Code (Quality management and quality assurance): | 03.120.10 |
Document History
AENOR UNE-ISO 10002
October 10, 2018
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
A description is not available for this item.
May 6, 2015
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
A description is not available for this item.
September 10, 2004
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
A description is not available for this item.