CSA ISO/IEC 19086-3
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
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| Organization: | CSA |
| Publication Date: | 1 January 2018 |
| Status: | active |
| Page Count: | 32 |
| ICS Code (Cloud computing): | 35.210 |
scope:
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
This document does not provide a standard structure that would be used for cloud SLAs.
Document History
CSA ISO/IEC 19086-3
January 1, 2018
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This...