AFNOR - FD ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
active, Most Current
| Organization: | AFNOR |
| Publication Date: | 21 November 2018 |
| Status: | active |
| ICS Code (Quality management and quality assurance): | 03.120.10 |
| ICS Code (Trade. Commercial function. Marketing): | 03.100.20 |
| ICS Code (Management systems): | 03.100.70 |
Document History
FD ISO 10002
November 21, 2018
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
A description is not available for this item.