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ITU-T M.727

Planned outage notification point

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Organization: ITU-T
Publication Date: 1 March 2011
Status: active
Page Count: 12
scope:

Planned maintenance actions by a network operator may cause outage of services. Especially, maintenance of local access facilities will normally cause service outage because there is usually no backup available. From the view point of customer satisfaction, such outages caused by planned maintenance actions should be notified to the customer in advance.

Under some service agreements such as one-stop-shopping, a service provider is required to notify the customer not only his actual planned outages but also other planned outages by the other contracted network operators such as neighbour and distant network operators.

The present Recommendation introduces the concept of Planned Outage Notification Point and describes its responsibilities and functions.

Document History

ITU-T M.727
March 1, 2011
Planned outage notification point
Planned maintenance actions by a network operator may cause outage of services. Especially, maintenance of local access facilities will normally cause service outage because there is usually no...

References

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