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DIN ISO 10018

Quality management - Customer satisfaction - Guidelines for complaints handling (ISO/FDIS 10018)

inactive, Most Current
Organization: DIN
Publication Date: 1 March 2004
Status: inactive
ICS Code (Quality management and quality assurance): 03.120.10

Document History

DIN ISO 10018
March 1, 2004
Quality management - Customer satisfaction - Guidelines for complaints handling (ISO/FDIS 10018)
A description is not available for this item.

References

This document is replaced by:
DIN ISO 10002 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Published by DIN on July 1, 2019
A description is not available for this item.

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