CRC - Designing the Best Call Center for Your Business
| Organization: | CRC |
| Publication Date: | 27 July 2017 |
| Page Count: | 383 |
scope:
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Author: Brendan B. Read