LUL - G1393
Train Operator Shift Planning and Coverage
| Organization: | LUL |
| Publication Date: | 1 December 2019 |
| Status: | active |
| Page Count: | 10 |
scope:
The scope of this document is the processes involved in effectively managing shift planning and coverage of Train Operators' duties. The Guidance applies to Trains management and administrative teams, i.e. Train Operations Managers (TOMs), Trains Managers and administrative staff working in train crew depots.
Purpose
The purpose of this Guidance is to assist Trains management and administrative teams in maximising depot reliability and ultimately reduce Lost Customer Hours (LCH) caused by Operators Not Available (ONAs), by allocating duties to Train Operators in the most efficient way. It seeks to confirm and share existing good practice already being used by management and administration teams across the network.
Document History