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SNV - SN EN 15017

Funeral Services - Requirements

active, Most Current
Organization: SNV
Publication Date: 1 April 2020
Status: active
Page Count: 54
ICS Code (Services for consumers): 03.080.30
scope:

This document sets out the requirements for the provision of funeral services with respect to education, transport, facilities, advisory services, and care of the deceased for both burial and cremation services. This document is applicable to all funeral professionals, funeral homes, and funeral-related services at cemeteries and crematoria as well as any other person(s) providing funeral services of any kind. This document does not apply to product-related technical requirements. Occupational health and safety requirements are not covered by this document.

Document History

SN EN 15017
April 1, 2020
Funeral Services - Requirements
This document sets out the requirements for the provision of funeral services with respect to education, transport, facilities, advisory services, and care of the deceased for both burial and...
SN EN 15017
February 1, 2006
Funeral Services - Requirements
A description is not available for this item.

References

This document references:
EN ISO 9001 - Quality management systems - Requirements
Published by CEN on September 1, 2015
This International Standard specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet...
This document references:
ISO 10002 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Published by ISO on July 1, 2018
This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and...
This document references:
ISO 10003 - Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Published by ISO on July 1, 2018
This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been...
This document references:
NF D80-001-1 - Coffins - Performance specifications for inspecting the fitness for use of a coffin - Part 1 : characterisation of coffins and mechanical requirements
Published by AFNOR on May 1, 2004
A description is not available for this item.
This document references:
NF D80-001-2 - Coffins - Performance specifications for inspecting the fitness for use of a coffin - Part 2 : characterisation of coffins and requirements for biodegradability in ground
Published by AFNOR on September 1, 2007
A description is not available for this item.
This document references:
NF D80-001-3 - Coffins - Performance specifications for inspecting the fitness for use of a coffin - Part 3 : characterisation of coffins and requirements for cremation
Published by AFNOR on September 1, 2008
A description is not available for this item.
This document references:
DIN 75081 - Road vehicles - Hearse
Published by DIN on June 1, 2019
A description is not available for this item.
This document references:
2004/42/CE - DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the limitation of emissions of volatile organic compounds due to the use of organic solvents in certain paints and varnishes and vehicle refinishing products and amending Directive 1999/13/EC
Published by EU on April 21, 2004
A description is not available for this item.
This document references:
VDI 3891 - Emission control - Human cremation facilities
Published by DIN on July 1, 2015
Diese Richtlinie beschreibt den Stand der Technik von Humankremationsanlagen, gibt Hinweise auf und Empfehlungen zu Emissionsminderungsmaßnahmen, nennt Emissionswerte und erläutert, wie diese...
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