scope:

This document applies to all open-plan offices, in which the following activities are performed: - Space type 1: when the activity isn't known yet - vacant floor plate; - Space type 2: activity mainly focusing on outside of the room communication (by telephone/audio/video); - Space type 3: activity mainly based on collaboration between people at nearest workstation; - Space type 4: activity based on a small amount of collaborative work; - Space type 5: activity which may involve receiving the public; - Space type 6: combining activities within the same space. It is a guide to support technical dialogue and formal commitment between the various stakeholders involved in the planning, design, construction or layout of open-plan workspaces: end customers, project owners, prescribers, consultants, etc. More specifically, it applies to refitting projects of existing business sites (renovation and/or change or add activities) and layout projects for new spaces and spaces delivered unfurnished. This document covers all activities and applies to the operations of the following stakeholders: - end customer: diagnosis, survey, expression of needs in keeping with his knowledge in the area of acoustics; - project owner: drafting contract specifications; - project management companies (architects, acousticians, ergonomists, economists and consulting engineers): indicating the performance of acoustic solutions and the layout principles used to achieve the result expressed in the specifications; - building trade: reaching a clear and verifiable target with respect to the choices of materials and implementation; - promoter: promoting acoustic comfort in estate operations in order to use it as a competitive element; - specialists in occupational health, safety and quality; - expert assessments and consultancy.