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SNV - SN ISO/IEC 20000-2/AMD 1

Information technology — Service management — Part 2: Guidance on the application of service management systems; Amendment 1

active, Most Current
Organization: SNV
Publication Date: 1 February 2021
Status: active
Page Count: 6
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

February 1, 2021
Information technology — Service management — Part 2: Guidance on the application of service management systems
General This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to...
SN ISO/IEC 20000-2/AMD 1
February 1, 2021
Information technology — Service management — Part 2: Guidance on the application of service management systems; Amendment 1
A description is not available for this item.
May 1, 2012
Information technology - Service management - Part 2: Guidance on the application of service management systems
This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1. This part of ISO/IEC 20000 provides examples and suggestions to enable organizations to interpret...
January 1, 2006
Information technology - Service management - Part 2: Code of practice
A description is not available for this item.
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