DSF/ISO/DIS 10010
Quality management – Guidance to understand, evaluate and improve organizational quality culture to drive sustained success
| Organization: | DS |
| Status: | pending |
| Page Count: | 24 |
| ICS Code (Quality management and quality assurance): | 03.120.10 |
scope:
This document provides recommendations for the evaluation, development and improvement of organizational quality culture, including fundamental concepts, quality management principles, people engagement and leadership. The recommendations in this document are generic and are intended to be applicable to any organization, regardless of its size, industry, location, maturity, or the products and services it provides. NOTE - This document provides example tools for the evaluation of organizational quality culture by selfassessment to determine quality culture maturity and potential for improvement.
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