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NEN-EN 17478

Transport Services - Customer communications for passenger transport services - A Universal Design approach

active, Most Current
Organization: NEN
Publication Date: 1 January 2022
Status: active
Page Count: 62
ICS Code (Transport in general): 03.220.01
ICS Code (IT applications in transport): 35.240.60
scope:

This document specifies requirements and recommendations for the planning, design, development and provision of user communications related to passenger transport so that these communications can be accessed, understood and used by the widest range of users, including persons with disabilities and older persons.

These requirements and recommendations enable an organization to extend its range of users by identifying diverse characteristics, capabilities, and preferences.

The requirements specified in this standard are applicable to but not limited to passenger transport service providers including air-, bus, rail-, and waterborne passenger transport services.

Document History

NEN-EN 17478
January 1, 2022
Transport Services - Customer communications for passenger transport services - A Universal Design approach
This document specifies requirements and recommendations for the planning, design, development and provision of user communications related to passenger transport so that these communications can be...
February 1, 2020
Transport Services - Customer communications for passenger transport services - A Universal Design approach
This document specifies requirements and recommendations for the planning, design, development and provision of communication services related to passenger transport so that this information can be...

References

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