DSF/ISO/IEC DIS 30105-8
Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 8: Continual Performance Improvement (CPI) of ITES-BPO
inactive
| Organization: | DS |
| Status: | inactive |
| Page Count: | 32 |
| ICS Code (Information technology (IT) in general): | 35.020 |
scope:
This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already defined business process, "Continual improvement". It helps ITESBPO service providers to improve their performance by assessing service delivery. This document does not define technologies and tools for implementing the continual performance improvement methodology.
Document History
December 21, 2022
Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 8: Continual performance improvement (CPI) of ITES-BPO
This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already-defined continual improvement process (TEN8) in ISO/IEC 30105-1. This...
DSF/ISO/IEC DIS 30105-8
Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 8: Continual Performance Improvement (CPI) of ITES-BPO
This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already defined business process, "Continual improvement”. It helps ITESBPO...