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BSI - BS ISO/IEC 30105-8

Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 8: Continual Performance Improvement (CPI) of ITES-BPO

active, Most Current
Organization: BSI
Publication Date: 31 January 2023
Status: active
Page Count: 36
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 30105-8
January 31, 2023
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 8: Continual Performance Improvement (CPI) of ITES-BPO
A description is not available for this item.

References

This document references:
ISO/IEC 27036-3 - Information technology - Security techniques - Information security for supplier relationships - Part 3: Guidelines for information and communication technology supply chain security
Published by ISO on November 15, 2013
This part of ISO/IEC 27036 provides product and service acquirers and suppliers in ICT supply chain with guidance on: a) gaining visibility into and managing the information security risks caused by...
This document references:
ISO/IEC 30105-1 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 1: Process reference model (PRM)
Published by ISO on November 15, 2016
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to...
This document references:
ISO/IEC TS 25011 - Information technology - Systems and software Quality Requirements and Evaluation (SQuaRE) - Service quality models
Published by ISO on June 1, 2017
This document is applicable to IT services that support the needs of an individual user or a business. IT services can be delivered personally or remotely by people, or by an IT application that...
This document references:
ISO/IEC 30105-2 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 2: Process assessment model (PAM)
Published by ISO on November 15, 2016
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to...
This document references:
ISO/IEC 30105-4 - Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Key concepts
Published by ISO on November 1, 2022
The ISO/IEC 30105 series specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the...
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