scope:

Purpose

This Standard specifies minimum accessibility requirements for self-service interactive devices (such as, but not limited to, automated banking machines, retail self-checkout, self checkin devices, ticket vending kiosks, smart card sales, query and reload devices).

Note: While the purpose of this Standard is to make a product as accessible and usable as practicable, it is possible that some people will have needs greater than or different from the needs addressed by this Standard, and having the ability to interact with a person can be supportive. See Annex A for common design barriers for people with disabilities.

Application

This Standard specifies technical requirements applicable to the design, manufacture, site preparation, and installation of self-service interactive devices.

Limitations

This Standard does not cover

a) physical environment of drive-through self-service interactive devices; and

b) websites and web applications that are beyond the control of the service provider and accessed from public devices.

Terminology

In this Standard, "shall" is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the standard; "should" is used to express a recommendation or that which is advised but not required; and "may" is used to express an option or that which is permissible within the limits of the Standard.

Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanatory or informative material.

Notes to tables and figures are considered part of the table or figure and may be written as requirements.

Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application.

Alt text

Alt text is provided in the captions associated with figures and tables.