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BSI - 23/30440194 DC

Draft BS EN ISO/IEC 30105-2 Information technology - IT Enabled Services-Business Process Outsourcing (ITESBPO) lifecycle processes. Part 2: Process assessment model (PAM).

pending
Organization: BSI
Publication Date: 20 June 2023
Status: pending
Page Count: 149
ICS Code (Information technology (IT) in general): 35.020

Document History

23/30440194 DC
June 20, 2023
Draft BS EN ISO/IEC 30105-2 Information technology - IT Enabled Services-Business Process Outsourcing (ITESBPO) lifecycle processes. Part 2: Process assessment model (PAM).
A description is not available for this item.
BS ISO/IEC 30105-2
November 30, 2016
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 2: Process assessment model (PAM)
A description is not available for this item.

References

This document references:
ISO/IEC 30105-3 - Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM) AMENDMENT 1
Published by ISO on March 1, 2020
A description is not available for this item.
This document references:
ISO/IEC 30105-4 - Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Key concepts
Published by ISO on November 1, 2022
The ISO/IEC 30105 series specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the...
This document references:
ISO/IEC 30105-1 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 1: Process reference model (PRM)
Published by ISO on November 15, 2016
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to...
This document references:
ISO/IEC 30105-8 - Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 8: Continual performance improvement (CPI) of ITES-BPO
Published by ISO on December 1, 2022
This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already-defined continual improvement process (TEN8) in ISO/IEC 30105-1. This...
This document references:
ISO/IEC 33001 - Information technology - Process assessment - Concepts and terminology
Published by ISO on March 1, 2015
This International Standard provides a repository for key terminology relating to process assessment. It gives overall information on the concepts of process assessment, the application of process...
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