DSF/ISO/IEC DTS 20000-14
Information technology – Service management – Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
inactive
| Organization: | DS |
| Status: | inactive |
| Page Count: | 37 |
| ICS Code (Other services): | 03.080.99 |
| ICS Code (Information technology (IT) in general): | 35.020 |
scope:
This TS aims to provide guidance to organizations that manage services in an environment that includes services sourced from multiple service providers through the incorporation of a service integration function and development of service integration and management ecosystem. Service integration and management can be applied to different sizes and types of organizations, and to different industry sectors.
Document History
December 4, 2023
Information technology – Service management – Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
This document provides guidance for organizations that are establishing or improving a service management system (SMS) by incorporating a service integrator. The incorporation of a service integrator...
DSF/ISO/IEC DTS 20000-14
Information technology – Service management – Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
This TS aims to provide guidance to organizations that manage services in an environment that includes services sourced from multiple service providers through the incorporation of a service...